Last Modified: January 22, 2025

This Privacy Policy (the "Policy") explains how ACORN PRODUCT COMPANY (referred to as "we," "us," or "our") collects, uses, stores, and protects your personal information when you access or use our websites and mobile applications (collectively, the "Sites"). By using our Sites, you agree to the terms of this Policy. We are committed to complying with all applicable global data privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), as well as any similar provincial laws.

1.1 Information You Provide to Us

We collect personal information that you voluntarily provide, such as:

Contact Information: Name, email address, phone number, and mailing address.

Account Information: Unique user ID and password.

Personal Details: Date of birth, purchase history.

Preferences: Wish lists, marketing preferences, and subscription choices.

Demographic Information: Age, gender, and location (if provided).

1.2 Information Collected Automatically

When you visit our Sites, we may automatically collect certain data using technologies like cookies, web beacons, and server logs. This includes:

Log Data: Your IP address, browser type, referring/exit pages, visit date and time, and other browsing activities on our Sites.

Device Information: Device type, operating system, mobile network details, and device identifiers.

1.3 Information from Third Parties

We may obtain information about you from third-party sources, such as:

Social Media Platforms: If you log in or interact with us via platforms like Facebook or Google.

Business Partners: Third parties that assist us in providing services or running promotions.

2.1 Service Provision and Transaction Processing

We use your information to:

Fulfill your requests and provide the services you consent to.

Offer customer support and respond to your inquiries.

Manage your account and preferences.

2.2 Marketing and Promotion

We may use your information to:

Send marketing messages, newsletters, and updates about our products or services.

Conduct surveys, promotions, or contests.

Personalize your experience on our Sites based on your preferences and browsing behavior.

2.3 Service Improvement

We analyze data to enhance our Sites, services, and user experience by:

Studying usage trends and interactions on our Sites.

Conducting research to improve our services and products.

2.4 Legal Compliance and Protection

We use your information to:

Comply with legal requirements and respond to subpoenas or court orders.

Protect our legal rights and defend against legal claims.

Prevent fraud or illegal activities and ensure the security of our Sites.

3.1 General Principle

We value your trust and are committed to protecting your privacy. We only share your data in accordance with this Policy.

3.2 Third-Party Service Providers

We may disclose your personal information to third-party service providers who help us deliver our services. These providers may include those involved in:

Managing customer databases.

Sending emails.

Conducting marketing and data collection.

Providing data storage and analysis.

Preventing fraud.

Offering customer support.

All third-party providers are required to maintain strict confidentiality and use your data only for the specified purposes.

3.3 Business-Related Sharing

We may share information to support our business operations and optimize services.

3.4 Business Changes

If we undergo business changes, such as mergers, acquisitions, or asset sales, your personal information may be shared as part of the process.

3.5 Legal Requirements

We may disclose your information if legally required, for example, to cooperate with law enforcement investigations or protect against misuse or unauthorized access.

4.1 Function of Cookies

Our Sites use cookies and similar technologies to collect information about your browsing habits. Cookies are small data files stored on your device that assist us in:

Remembering your preferences and settings.

Analyzing website traffic and usage patterns.

Improving user experience and personalizing content.

4.2 Cookie Settings

You can adjust your browser settings to reject cookies or receive notifications when cookies are sent. However, some features of our Sites may not function properly without cookies.

5.1 Security Measures

We implement reasonable measures to protect your personal information, including:

Using encryption for secure transmission of sensitive data.

Employing access control systems to limit data access.

Regularly updating security systems to prevent unauthorized access or breaches.

5.2 Security Limitations

No internet data transmission can be guaranteed to be 100% secure. By using our Sites, you acknowledge that we cannot ensure the absolute security of your information, and you transmit data at your own risk.

6.1 Data Retention Policy

We will retain your personal information only for as long as necessary to achieve the purposes outlined in this Policy, unless a longer retention period is required by law or for legitimate business reasons.

6.2 Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: Request a copy of the personal data we hold about you.

Right to Rectification: Correct any inaccurate or incomplete information.

Right to Erasure: Ask us to delete your personal information under specific conditions.

Right to Object: Object to the processing of your data for certain purposes, such as direct marketing.

Right to Portability: Request that we transfer your data to another service provider in a structured format.

Our Sites may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. This Policy applies only to the information we collect. We encourage you to review the privacy policies of any third-party websites you visit.

We may update this Privacy Policy periodically. If we make significant changes, we will notify you by posting a notice on our Sites or sending an email to the address you provided. The date of the latest revision will be displayed at the top of this page.

These disclosures apply only to California residents and provide additional information on how we collect, use, disclose, and process personal information in accordance with the CCPA.

9.1 Your Rights Under the CCPA

As a California resident, you may have the following rights, subject to certain limitations:

Right to Know: Request information about the personal information we have collected, used, or disclosed in the past 12 months.

Right to Request Deletion: Ask for the deletion of your personal information, with some exceptions.

Right to Opt-Out: Opt-out of the sale of your personal information to third parties.

9.2 Exercising Your Rights

To exercise any of these rights, please contact us using the information below. We may need to verify your identity before processing your request.

If you have any questions or concerns about this Privacy Policy, or if you wish to update your personal information or exercise your rights, please contact us at:

Email: [email protected]

By using our Sites, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you disagree with any part of it, you should refrain from using our Sites.